Please reach us at belgradebikecentral@gmail.com if you cannot find an answer to your question.
We rent 6 speed city bikes, comfortable upright sitting position, also known as Amsterdam style bikes. Photo of a bike can be found next to general info about renting. These bicycles are suitable for leisure ride around the city, but not the best option for long distance tours.
We have a rickshaw that is attached behind a bike. We also have children seats, but please contact us first to check availability. For the moment we don`t have any small bicycles suitable for children.
In this unfortunate event best is to contact the police so you get a report about it so you could claim the deposit we charge back from your travel insurance. We unfortunately have to charge you the missing bike fee which is 200EUR because insurance companies in Serbia are not willing to insure the bikes. We will of course issue you any necessary document that you would need to submit your claim to your insurance company. If you rent a bike for several days, we highly discourage leaving it locked on the street or in the corridor of your building, but keep it in your apartment or another safe place. Also, never leave your bike unlocked, even if you park for a quick coffee. Never leave your valuables on the bike either, we don`t want that you have unpleasant experience.
First get in touch with us, best by whatsapp or viber. For simple repairs, like a flat tire, we will send you the address of the nearest bike repair shop. However. cost of this repair is on you. For bigger problems we might come and fix it on the spot, or alternatively you can take a taxi and bring the bike to us. Upon inspection we will determine if the damage is user`s fault or our fault, and resolve the matter fairly and accordingly. This is why you should properly check the bike upon receiving it, so we can correct anything that might be wrong.
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