DISCLAIMER and LIABILITY RELEASE
Despite all our efforts to present you the tour as accurately as possible, you are encouraged to do your own research of the weather forecast for the duration of the tour, the condition of the roads and the terrain over which the tours may take place. Ultimately it is your responsibility to decide if our tours suit your level of fitness and bike handling in terms of the challenges and risks that may be encountered. If you need any further info about a specific tour please contact us.
Cycling can be HAZARDOUS AND INVOLVES THE RISK OF PHYSICAL INJURY OR DEATH attached to it and you acknowledge that cycling is an inherently dangerous sport and fully realize the dangers of participating in bicycle tour and FULLY ASSUME THE RISKS ASSOCIATED WITH SUCH PARTICIPATION INCLUDING, by way of example, and not limited to the following: the dangers of collision with pedestrians, vehicles, other riders, and fixed or moving objects; the dangers arising from surface hazards, equipment failure, inadequate safety equipment, equipment failure, THE RELEASEES’ OWN NEGLIGENCE, and weather conditions; danger of medical emergencies such as heart attack, stroke, or heat stroke; and the possibility of serious physical and/or mental trauma, injury, or death associated with cycling. UG Beogradska biciklisticka centrala (Belgrade Bike Central) and its employees shall not be liable for any damages relating to loss of property or injury of any kind, or death to any participant. It is the responsibility of each participant to take out travel and personal accident insurance cover. Therefore, you must be adequately insured against personal injury, medical expenses arising from accident or injury, property loss, theft or damage.
UG Beogradska biciklisticka centrala (NGO Belgrade Bike Central), its founders or employees shall not be liable for any delay or default in providing the service included in the tour if such delay or default is caused by conditions beyond its control including, but not limited to, Acts of God, Government restrictions, wars, insurrections and/or any other cause beyond the reasonable control of our company or its directors and employees.By reserving a tour or meeting your guide to join a tour with us you will be deemed to have accepted our terms and conditions of service of which this Disclaimer is part.
All participants must agree to observe local traffic laws and ensure that their conduct in no way puts at risk the welfare of any participant during a cycle tour. In case of a collision or accident which causes damage to the participant or another participants or participants on the tour, the participant causing the collision or accident will be liable for all damages.
Accepting confirmation of a booking and joining a tour signifies agreement and therefore during a tour if your conduct is considered by the “Belgrade Bike Central” staff to be detrimental to the quality of the tour and participants in the group, you may be asked to leave the tour without right to a refund. This may happen if you ride under the heavy influence of alcohol or drugs, harass other participants, ride in unsafe manner or any other inappropriate behavior.
If for any reason you fail to arrive at the appointed time and place for any tour, we will not be responsible for any expenses incurred by you in joining the tour. No refund or compensation of any kind will be due to you or payable by us for any unused portions of your tour, including bike-rent services if you are unable or choose not to complete the tour.
It is the sole responsibility of the participant to determine his or her level of bike and road handling ability and whether or not our cycling tour is suitable for the individual concerned. Participants accept all risks to their physical well-being associated with this activity, such as their ability to withstand exposure to the elements, level and extent of physical exertion, tolerance and endurance. We make no assumption about any cycling skill or equipment fitness or physical fitness levels of any participant.
Participants will be using public roads and bicycle-paths while out cycling and it is for the participants to decide whether or not their cycle equipment, cycling speed, physical endurance and/or bike and road handling are of an appropriate standard for a given tour.
UG Beogradska biciklisticka centrala (NGO Belgrade Bike Central) is providing bicycles that are regularly maintained, however, it is your responsibility to check the full functioning of the bike and point it out to the guide if any doubts exist. UG Beogradska biciklisticka centrala (NGO Belgrade Bike Central) it`s managers and employees shall not be held liable if any piece of equipment malfunctions as it has been shown that even with best maintenance, unforeseen mechanical failures may happen, such as, but not limited to, brake failure, wheel failure, frame breakage.
If UG Beogradska biciklisticka centrala (NGO Belgrade Bike Central) makes use of bicycles provided by a third person, i.e. a bike-rental company all rules regarding the bicycle applicable for renting a bicycle as individual at one of the used companies are applicable to the participants of our bike-tours. Participants are responsible before commencing on a tour to check if their bicycle is in a road worthy condition meaning that the participant accepts all responsibility for equipment failure of any kind and any resulting problems and/or expenses that may occur.
Participants are free to wear a suitable protective cycle helmet whether or not it is required by law. UG Beogradska biciklisticka centrala (NGO Belgrade Bike Central) provides helmets for participants upon request, but any rider who chooses to wear or not to wear a cycle helmet whilst participating in any cycling tour, trip or event organized by Belgrade Bike Central and/or its associates proceeds at his or her own risk.
If you should have a complaint during the tour about your guide or any matter related to the booked tour, you must report it immediately to our representative to enable us to help resolve matters. If you feel the matter is serious, you should also submit your complaint in writing to us either by post or by sending an email message using our Contact Us messaging service as soon as possible or within seven days from the date of your last day of the tour.
REFUND AND CANCELLATION
In case a participant booked a tour and does not show up at the agreed time and place to start the tour without any prior notice, UG Beogradska biciklisticka centrala (NGO Belgrade Bike Central) is not obliged to make any kind of refund whatsoever.
If a participant is unhappy with the service provided, or the quality, it is advisable to tell it to the tour leader as soon as possible. The issue will be solved either by the tour leader himself, or by involving the manager of Belgrade Bike Central.
If a private tour for a certain number of participants is booked and less participants than agreed upon participate in the tour UG Beogradska biciklisticka centrala (NGO Belgrade Bike Central) is not obliged to make any kind of refund. The customer responsible for the booking or contact-person of the customer is obliged to pay the full price as agreed upon with Belgrade Bike Central. This includes costs for the tour as well as additional services and products agreed upon, such as lunch, accommodation, transport-fees, entrance tickets and any other kind of products of services. The final number of participants on the tour can be changed up to 24 hours prior to the tour. In case less participants than booked for show up at the start of the tour, the price for the number of participants agreed upon up to 24 hours before the start of the tour has to paid.
A tour can be cancelled by UG Beogradska biciklisticka centrala (NGO Belgrade Bike Central) in case of(severely) adverse weather conditions (heavy rain or extreme heat) or other cataclysmic catastrophes. In each of these cases UG Beogradska biciklisticka centrala (NGO Belgrade Bike Central) maintains the right to use its own discretion when deciding the appropriateness of the excursion conducted.
In the case that the tour does not take place due to weather conditions, your full amount will be refunded or upon request a new date may be selected on which you can participate in the tour. UG Beogradska biciklisticka centrala (NGO Belgrade Bike Central) reserves the right to decide if the weather conditions are appropriate to conduct the tour or not. In case the tour will be rescheduled no refund will be made whatsoever.
If UG Beogradska biciklisticka centrala (NGO Belgrade Bike Central) decides to cancel the tour for any other reason than mentioned above the client will get a full refund of any amount paid in advance for the tour or will be offered a replacement tour, similar in value as the original tour. Should the client decide to participate in a replacement tour, they will renounce any refund claims that they were initially entitled to.